Tutor Information Page

Who we are:

We take pride in the service we offer to clients and their families.
We only work with tutors who share our core values and guiding principles.
Please take some time to read through Bright Light Education: Who we are.

Ts and Cs, Cancellation Policy and Client Contact Details:

As a self-employed tutor, you are responsible for creating and sharing your own Ts and Cs and cancellation policy with the client once tuition is confirmed. We recommend you ask your client to read and agree to these. You may also want to ask for the client’s contact details if you do not already have them (ie. email and phone number). Here is an example cancellation policy:

“If one session needs to be cancelled by the Client, the Client must make suitable arrangements with me, the Tutor, at least two weeks in advance. I, the tutor, will make every effort to re-arrange that session, but am not obliged to do this if it is not possible. If a session is cancelled by the Client within 24 hours of the session (excluding weekends and bank holidays), the Client must pay for the missed session at their normal rate. The Client can request to stop tutoring sessions with me, the Tutor, at any time (with at least 24 hours’ notice as outlined above) but must pay for all sessions that have taken place.”

Job Process:

If you are interested in a job, we will pass on your phone number and email address to the client, once they have signed our T&Cs. We may pass on several tutor details to the client. Your lesson price will be shown on your profile, so please review this from time to time.

We always keep track of potential jobs, chasing the client when necessary. We do our very best to keep the tutor informed regarding potential jobs, but please note that sometimes it can take a little while for clients to get back in touch!

If a client contacts you, we hope you manage to work out a plan. Please inform us straight away once you book in your first lesson, so that we can set up the job on Tutor Cruncher.

Tutor Cruncher

If you decide to use Tutor Cruncher, here are some tips on navigating around the software:

How to check your jobs:

1) Click on ‘My Jobs’ on the left hand side of your profile.
2) Check your ‘Open Jobs’ which we will be created for you once you have agreed a job.
3) When you have a new job, check that the Client name, Student name and Tutor Rate is correct. (The Tutor Rate is your take home fee).

How to log lessons:

1) At a time that suits you (as you go along or all in bulk at the end of the month), record the lessons you have delivered. Do this by going into ‘My Jobs’ and clicking on the specific job.
2) Click on ‘Add new lesson’.
3) Input the Start Time and Finish Time for the first lesson.
4) For ‘Topic’, this is entirely your choice what you write.
5) Click on ‘Record the lesson’.
6) You can ‘Skip Report’.
7) It will then automatically be marked ‘complete’.
8) Under ‘Actions’, you can then add a new lesson, or ‘Repeat’ that lesson.
9) Ensure you press ‘Complete’ once the lesson has been delivered. This will trigger the invoice for that lesson to be sent to the Client.

Lesson Information:

• You cannot mark lessons as ‘COMPLETE’ before the lesson has taken place. This can only be done AFTER the lesson has been delivered.
• If you create the lesson in the future, the lesson will be created as ‘Planned’.
• You can mark it complete at a later stage by clicking on it, and clicking ‘Mark Complete’.
• Once you have permanently finished tutoring a child, please mark the job as ‘Finished’. This will automatically send out a request for a review for you from the client.

HERE is a handy guide to using Tutor Cruncher.

Atom Learning:

We are pleased to offer the tutors who we work with, access to our Bright Light Education x Atom Enterprise account. Atom Enterprise is an online platform for tuition agencies which is used to set practice and measure progress.

The tutors who we work with can choose to use Atom Enterprise with their 1:1 students. If tutors choose to use this product, they can use it to support their 1:1 students, without their clients needing their own Atom Home subscription. It covers English, maths, VR, NVR and science.

Tutors have access to 90,000+ questions which they can use within lessons and to set for homework. They can set baseline assessments, providing an instant assessment of a child’s ability. Atom Enterprise supports Key Stage 2 children (year 3-6), including aiding children with 11+ preparation. Everything is automatically marked so tutors can spend more time on student intervention. If you would like access to this account, please let us know. Read more HERE.